Any changes to your reservation will result in a $35 processing fee. There will be no charges allowed within 10 days of your arrival.
There are no refunds for early departures. There are no refunds for Holiday dates, which include Spring Break.
We take bank deposits in special circumstances, for any bank deposits payment must be in full and confirmation is made after receiving deposit slip.
For Mexican reservations if “Factura” is requested it can only be with a bank deposit to the Mexican account in Banorte.
Deposits in Banorte bank must be made at the sold exchange rate of the day posted on their Website banorte.com.mx Customer must receive the total conversion of the amount to deposit.